“The number one complaint friction-based carwash operators hear is, ‘You scratched my car,’” Ray notes. 2 With the aid of the carwash owner’s surveillance system, police were able to identify the vehicle that belonged to the thief. It only became obvious something was wrong when one carwash owner received complaints from paying customers stating the machine was empty of coins. In February 2018, police in Indiana and five other states sought a thief, nicknamed the “Car Wash Bandit,” who stole thousands of dollars from carwash pay stations. Thieves are stepping up their game and targeting automated pay stations. We’ve all heard stories of unfortunate carwash owners who’ve had their ATMs ripped from the wall or vandalized in some shape or form. According to a recent Harvard study, knowing that crimes will be punished, people will act differently and self-censor when surveillance is in use - a basic psychological reaction of human conditioning. When properly placed, security and surveillance systems can help deter and reduce theft, loss and vandalism.
Deter and reduce theft, loss and vandalism Here are the top five ways effective carwash security and surveillance systems can benefit your carwash.
